General Liability Insurance (GLI) / Commercial General Liability (CGL)

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General Liability Insurance: A Comprehensive Overview

What is General Liability Insurance?

General Liability Insurance (GLI), often referred to as Commercial General Liability (CGL) insurance, is a type of coverage that protects businesses from financial losses resulting from third-party claims. These claims might arise due to bodily injury, property damage, or personal and advertising injury that happens during the business’s operations or on its premises.

Why is General Liability Insurance important?

GLI serves as a safety net for businesses, shielding them from potentially devastating financial burdens. Here are a few reasons why it’s crucial:
  • Legal Defense and Claims: The policy covers the cost of legal defense if someone sues your business, regardless of fault. Even if your business isn’t at fault, legal fees can stack up.
  • Protects Business Reputation: Quick settlements can save a business’s reputation. The insurance company can handle claims swiftly, preventing lengthy disputes.
  • Required by Law or Contracts: In many jurisdictions or contracts (like leases), GLI is mandatory.

What does it cover?

While policies vary, standard coverages include:
  • Bodily Injury: If someone gets hurt on your premises or because of your business operations.
  • Property Damage: Damage to someone else’s property caused by your business operations or actions.
  • Personal and Advertising Injury: Claims like slander, libel, or false advertising.
  • Medical Expenses: Covers medical costs if someone gets injured on your business property.

What doesn’t it cover?

It’s just as essential to understand the exclusions:

How is the cost determined?

Several factors influence the premium:
  • Industry and Risk: A construction company faces more risks than an IT consultancy, hence may pay more.
  • Location: Premiums vary depending on local regulations and the litigious nature of the region.
  • Coverage Limits: The maximum amount the insurance will pay out.
  • Deductible: The amount the business pays before insurance kicks in.

How to choose the right policy?

To ensure you get the best fit:
  • Evaluate your risks: Understand the specific threats your business might face.
  • Consult with an insurance broker: They can provide insights into the right coverage and potential discounts.
  • Regularly review your policy: As your business grows, your coverage needs may change.
In the ever-evolving landscape of business, threats and liabilities loom at every corner. General Liability Insurance serves as a protective shield, safeguarding businesses from unforeseen financial pitfalls. While it’s an added cost, the protection it offers is invaluable. Every business owner must consider integrating it into their risk management strategy.


GLI/CGL is a type of insurance policy that provides coverage to a business for bodily injury, personal injury, and property damage caused by the business’s operations, products, or injuries that occur on the business’s premises.

GLI/CGL typically covers:

  • Third-party bodily injury
  • Third-party property damage
  • Personal and advertising injury
  • Medical payments
  • Defense costs

Most businesses, regardless of size, should have GLI/CGL. It’s especially important for businesses that:

  • Interact with clients face to face
  • Have access to a client’s property
  • Advertise or create marketing materials
  • Lease a physical location or office space

The amount depends on the size and nature of your business, as well as the level of risk associated with your industry. A small consulting firm may need less coverage than a construction company, for example. It’s best to consult with an insurance agent to determine the appropriate amount of coverage for your specific business needs.

The cost varies based on several factors including the size of your business, industry, location, and the amount of coverage needed. On average, small businesses may pay between $300 to $1,000 per year for GLI/CGL.

GLI/CGL does not cover:

While GLI/CGL is not generally required by law, certain contracts or landlords may require businesses to carry it. Additionally, having GLI/CGL can provide a layer of credibility and security for your business.

Yes, many businesses bundle GLI/CGL with other types of insurance, such as Property Insurance, in a Business Owners Policy (BOP) to save money and have comprehensive coverage.

To file a claim, contact your insurance provider as soon as possible. You will need to provide details about the incident, any third-party injuries or property damage, and any other relevant information. Your insurance provider will guide you through the process and determine if the claim falls under your policy’s coverage.

You can potentially reduce your premiums by:

  • Implementing safety measures to prevent accidents and injuries
  • Training employees on safety protocols
  • Choosing a higher deductible (though this means you’ll pay more out of pocket in the event of a claim)
  • Shopping around and comparing quotes from different insurers

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